You ask, they don’t answer: Neal’s Yard Remedies

[BPSDB]The Guardian invited online readers to ask questions of Neal’s Yard, the self-described “ethical” skin and body care products firm. You can imagine the sort of questions people would want to ask. The comments thread is funny (and not at all insulting, unless you think that questioning someone’s assertions is in itself offensive). I expect Neal’s Yard thought they were going to get questions like “What homeopathic remedy should I take for my psoriasis?”

(I originally posted that the comment thread appeared to be taken down – whether there was a problem or not, it seems to be back. My own archive is now removed.)

Added later: it’s now been reported in the thread that Neal’s Yard have now backed out of answering questions.

Neal’s Yard have corrupted the word “ethical” to mean selling quack remedies and misleading information on health. They are as ethical as an untrained plumber doing defective work for an unwitting vulnerable person. (No intentionality necessarily intended here, of course: the untrained plumber may genuinely believe he is doing his victim a favour.) But in this case, Neal’s Yard seem to be dodging the questions the same way cowboy plumbers do when confronted by TV investigators.

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